Frequently Asked Questions
Do I need a referral?
Yes. A referral is required for all new appointments to obtain a benefit from Medicare.
What should I bring to my first appointment?
You should bring:
- your referral from your Doctor
- a list of medications you are currently on, and
- any results of recent blood test or other investigations.
Can I bring a friend or family member to my appointment?
Yes, we understand the value of a strong support system, and friends and family members are welcome to attend.
What is your billing policy?
We are a privately billing practice and payment is required at time of consultation.
We accept cash, cheque, credit card, Eftpos and PayPal payment methods, and discounts on fees are available for pensioners and health care cardholders.
At the time of your consultation, we will automatically forward receipt of payment to Medicare and your refund will be paid into your bank account immediately.
For privately insured patients (with all major health funds), treatment performed in day surgery/in hospital will be directly billed to the private health fund as per Dr Fleser’s ‘No Gap Cover’ policy. Please check with your private health fund regarding cover and any excess.
Do you have parking available?
Yes. There is free parking at our Everton Park rooms, Caboolture Private Hospital and North Lakes Specialist Suites. There is paid and street parking at our Greenslopes Private Hospital rooms.
All fact sheets and brochures have been provided with permission from the Leukaemia Foundation of Queensland. For further information, please visit the Leukaemia Queensland website.